Eligible jewelry delivered to a U.S. or Canadian address may be returned within 30 days of delivery.
Items must be in the same condition received, unworn or unused, with tags attached and in their original packaging. A receipt or proof of purchase is required.
U.S. returns
Return shipping is free for eligible U.S. returns within the 30-day window.
Canadian returns
Canadian customers pay return shipping for eligible returns within the 30-day window.
Other international returns
For orders delivered outside the United States and Canada, returns are accepted only for incorrect, damaged or faulty items. Contact our team for review and instructions before returning an item.
Original paid outbound shipping charges are non-refundable.
Start a return
Contact our team with your order number and the item you would like to return. Please wait for return instructions before sending jewelry back. Returns outside the 30-day window may not be accepted.
For an exchange involving eligible jewelry, contact our team to discuss your options.
Received an incorrect item or concerned about a manufacturing defect? Please contact us so we can review it. You may also request warranty support.